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How does values driven design complement customer co-creation?

How does values driven design complement customer co-creation?

by Nigel Fisher | Oct 19, 2024 | Concepts

Values-driven design complements the Customer Co-Creation Initiative (CCI) by anchoring the collaborative process in shared principles that guide decisions, actions, and outcomes. In the context of CCI, where companies are encouraged to co-create with customers, the...
How does relationship design complement customer co-creation?

How does relationship design complement customer co-creation?

by Nigel Fisher | Oct 19, 2024 | Concepts

Relationship design complements a Customer Co-Creation Initiative (CCI) by ensuring that the structured processes of CCI are embedded within the deeper dynamics of client relationships. In your work, where customer inertia and fast-fading revenues are key challenges,...

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